How to talk like the Big Boys ‘n’ Girls…
Welcome to the Human Jungle…
Tigers in the wilderness differ little from the urban
upright animals inhabiting the corporate jungle. Humans start the process by
looking at each other and talking. They’re judging each other on a weapon far
more powerful to survival as they have defined it. Humans are judging each
other’s Communication Skills. Although
they may not know the names of the specific studies proving it, they sense the
truth:” 85 percent of one’s success in life is directly due to communication
skills”
It doesn’t take long for people to recognize who is an
‘important’ person. You can lose a potentially important friendship or business
contract. one stupid move and you can rumble off the corporate or social
ladder. The techniques in this section will help you assure that you make all
the right moves so this doesn’t happen. The following communications skills
give you a leg up to start your ascent to the top of any ladder you choose.
TECHNIQUE: 1
WHAT DO YOU DO – NOT!
A sure sign your somebody is the conspicuous absence of the
question, ‘What do you do?’ (you determine these, of course, but not with those
four dirty words that label you as either, a ruthless net-worker, a social
climber or someone who’s never strolled along easy street.) so how do you find
out about what someone does for a living? You simply practice the following
eight words. “How do you spend most of your time.” Is the gracious way to let a
capsized employee off the hook? Yet the new wording of your question gives those
who are somewhere between ‘at leisure’ and ‘work addicted’ the choice of
telling you about their job or not. Finally, asking ‘How do you spend most of
the time?’ instead of ‘And what to you do?’ gives you your Big Cat strips right
off.
TECHNIQUE: 2
THE NUTSHELL RESUME
Now, having said that, 99 percent of the people you meet
will, of course, ask ‘And What do you do?’ Big Winners, realizing someone will
always ask, are fully prepared for the interrogation.
Top salespeople talk extensively of the ‘benefit statement.’
They know, when talking with a potential client, they should open their
conversation with a benefit statement.
A Nutshell Resume for Your Private Life… The Nutshell Resume works in no business
situation, too. Since new acquaints will always ask you about yourself, prepare
a exciting stock answers. When meeting a potential friend or loved one, make
your life sound like you will be a fun person to know.
TECHNIQUE: 3
YOUR PERSONAL THESAURUS
The word perceives people with rich vocabularies to be more
creative, more intelligent. People with larger vocabularies get hired quicker,
promoted faster, and listened to a whole lot more. Big players in life choose
words to match their personalities and their points.
Look up some common words you use every day in the thesaurus.
Then, like slipping your feet into a new pair of shoes, slip your tough into a
few new words to see how they fit. If you like them, start making permanent
replacements. Remember, only fifty words makes the difference between a rich,
creative vocabulary and an average, middle-of-the-road one. Substitute a word
with a day for two months and you’ll be in the verbally elite.
TECHNIQUE: 4
KILL THE QUICK ‘ME, TOO!’
Whenever someone mentions a common interest or experience,
instead of jumping in with a breathless, ‘Hey, ma, too! I do that, too’ or ‘I
know all about that, ‘let your conversation partner enjoy talking about it. The
longer you wait to reveal it, the more moved (and impressed) he or she will be.
You emerge as confident Big Cat, not a lonely little stray, hungry for quick
connection with a stranger.
PS: Don’t wait too long to reveal your shared interest or it
will seem like you’re being tricky.
TECHNIQUE: 5
COMM -YOU- NICATION
Putting YOU first gets a much better response, especially
when you’re asking a favor, because it pushes the askers pride button. Why is
YOU such a powerful word? Because when we were in facts, we thought we were the
center of the universe. Nothing matters but ME, MYSELF and I.
Start every appropriate sentence with YOU. It immediately
grabs your listener’s attention. It gets a more positive response because it
pushes the pride the button and saves them having to translate it into ‘me’
terms. When you sprinkle YOU as liberally as salt and pepper throughout your conversation,
your listeners find it an irresistible spice.
TECHNIQUE: 6
NEVER THE NAKED THANK YOU
To wrap up our section on sounding like Big Boys and Girls,
here is a simple and gracious little man-oeuvre. It not only signal people you’re
a Top Communicator, it encourages them to keep doing nice things for you.
Very Simple, never let the word Thank you stand naked and
alone, always make it thank you for something. From A to Z, always follow it
for: ‘Thank you for asking’ to ‘thank you for zipping me u.’
Whenever the occasion warrants more than an unconscious acknowledgement,
dress up your thank you with the reason:
Thank You for coming.
Thank You for being so understanding.
Thank You for waiting.
Thank You for being such a good customer.
Thank You for being so loving.




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